Managed IT - iTroSys

Managed Services

Enabling clients to transform digitally and achieve their goals through our wide range of digital service spectrum

overview

Managed Services

iTroSys encourages the culture of innovation and automation as levers to achieve continuous improvements with agility, performance and speed

application management

Overview

Application Development and Application Support & Maintenance (AD, ASM):

AD: Leverage iTrosys’s agile frameworks and accelerators to increase speed of development, reduce cycle times & risks, and enable faster go-to-market.

ASM: iTrosys brings-in the custom-made tools, accelerators, resources as key pillars to drive innovation and automation at your business, resulting increased productivity, improved service levels, enhanced quality and reduced TCO

iTroSys’ Application Management Services help organizations accelerate growth and lead the competitive environment by enhancing the business value. Innovation and Automation acts as powerhouse to leverage continuous improvements and drive maximum efficiencies at your business. We help you to grow, improve business, reduce costs, increase efficiency and lead the market with help of our Application Management Services.

Application Modernization (A-Mod): iTrosys offerings help you to modernize your applications landscape with our custom-made solutions. We leverage our platform-driven solutions, partners, tools and resources to gain speed in the business by maximizing profits and reducing costs.

Services

Application deployment and management

We deploy and manage applications on behalf of the organization. This includes deploying applications to production environments, monitoring application performance, and managing upgrades and patches.

We provide application development and testing services to help organizations develop and test their applications. This includes coding, testing, and debugging of applications.

Application support and maintenance

We provide application support and maintenance services to ensure that applications are running smoothly and are available to end-users. This includes troubleshooting issues, fixing bugs, and resolving technical problems.

Application development and testing

Services

Application integration

We integrate applications with other systems and platforms, such as databases, cloud services, and third-party applications. This helps to ensure that applications are working together seamlessly and efficiently.

We ensure that applications are secure by implementing security measures such as firewalls, encryption, and access controls. They can also provide security assessments and audits to identify vulnerabilities and recommend security improvements.

Reporting and analytics

We provide reporting and analytics services to help organizations monitor application performance and usage. This includes providing dashboards and reports that show application usage, performance metrics, and other key indicators.

Application security

Improved application performance

Several benefits to organizations, including:

iTroSys have the expertise and tools to monitor and optimize application performance. We can proactively identify and resolve issues, ensuring that applications are running at optimal levels and meeting service level agreements (SLAs).

Reduced downtime

iTroSys can help to reduce application downtime by providing 24/7 monitoring and support. We can quickly identify and resolve issues before they cause disruptions to business operations.

Enhanced security

iTroSys can implement and manage advanced security measures to protect applications from cyber threats. We can also provide security assessments and audits to identify vulnerabilities and recommend security improvements.

Benefits

iTroSys can help organizations to scale their applications up or down as needed, depending on changing business needs. This allows organizations to support growth and adapt to new market demands without having to invest in additional IT resources.

Several benefits to organizations, including:

Predictable costs

Managed services are typically provided on a subscription basis, which allows organizations to budget their IT expenses more effectively. This provides predictability in costs and avoids the need for upfront capital expenditures.

Focus on core business functions: By outsourcing application management to iTroSys, organizations can focus on their core business functions and strategic goals. Organizations can devote more time and resources to driving innovation and growth, rather than spending time on IT management and maintenance.

Access to specialized expertise

Scalability

iTroSys have highly skilled IT professionals on staff, who can provide specialized expertise in areas such as application development, integration, and security. This allows organizations to access expertise that they may not have in-house.

INFRASTRUCTURE MANAGEMENT

Overview

We help organizations streamline their IT operations, improve efficiency, and reduce costs, while ensuring that their IT infrastructure is secure and reliable.

iTroSys can help you to optimize the IT infrastructure which enables you to drive innovation and digital transformation. We help organizations ensure that their IT infrastructure is secure, reliable, and optimized for their business needs, allowing them to focus on their core business activities.

iTrosys’ Infra-automation suite acts as central point for all Infra-services which enables you to automate infrastructure management and operations, increase overall productivity, bring-in end-user experience, provide real-time monitoring on the performance, and hence reduce overall costs.

Service Offerings in Infrastructure Management:

Network Management

This service involves the management and monitoring of network devices such as switches, routers, and firewalls, ensuring optimal performance and security.

This service involves the management, maintenance, and monitoring of servers, including operating system updates, security patches, and performance tuning.

Storage Management

This service involves the management and monitoring of data storage devices, such as SANs and NAS devices, to ensure data is stored securely and efficiently.

Server Management

Here are some of the IT services commonly used in data and analytics:

IT Consulting

This service involves providing strategic guidance and recommendations to help organizations optimize their IT infrastructure, improve efficiency, and reduce costs.

Security Management

This service involves the management and monitoring of security systems, including firewalls, intrusion detection systems, and anti-virus software, to protect an organization’s data and network from cyber threats.

Help Desk Services

This service involves the management and monitoring of cloud-based infrastructure, including public and private cloud platforms, ensuring optimal performance and cost-effectiveness.

This service involves providing end-user support, including troubleshooting, software installation, and configuration, to ensure employees can work efficiently and effectively.

Disaster Recovery Management

This service involves planning, implementing, and testing of disaster recovery strategies to ensure business continuity in the event of a disaster.

Cloud Management

Cost Savings

By outsourcing IT infrastructure management tasks to iTroSys, organizations can save costs associated with hiring and training in-house IT staff, purchasing and maintaining hardware and software, and other related expenses.

Reduced downtime

iTroSys use advanced tools and technologies to manage and monitor IT infrastructure, which can help improve performance, reduce downtime, and increase efficiency.

Increased Scalability

iTroSys can quickly and easily scale up or down to meet changing business needs, providing organizations with the flexibility to adapt to new demands and growth opportunities.

Benefits

iTroSys provide advanced security services, such as firewalls, intrusion detection, and anti-virus software, to protect an organization’s data and network from cyber threats.

Access to Expertise

iTroSys employ highly skilled and experienced IT professionals who can provide organizations with access to specialized expertise and knowledge.

Predictable Costs

iTroSys in Infrastructure Management typically involve a predictable, fixed monthly fee, providing organizations with greater budget predictability and control.

24/7 Support

Enhanced Security

iTroSys offer around-the-clock support and monitoring, ensuring that any issues are promptly addressed, and the organization’s IT infrastructure is always available.

Process Outsourcing

Overview

By outsourcing specific business processes, organizations can focus on their core competencies and leave non-core functions to experts in those fields. This can help organizations save time, reduce costs, and gain access to specialized expertise and technology. We help organizations optimize their operations, reduce costs, and improve efficiency.

Leverage “iTrosys Process Outsourcing Suite” to help reduce manual efforts to possible extent, bring-in maximum savings, productivity and enhance user experience.

We follow “ Digitize, Analyze and Automate” principle to leverage right set of tools and accelerators which helps us to analyze your landscape, design suitable framework, apply data-centric vision, automate your organization operations at a minimal cost, monitor the performance in real-time, anticipate, provide reactive and proactive strategies managing risks, reduce overall TCO and provide costs savings by 20%-30%.

services that are typically offered:

Services

Human Resources Services

This includes services such as employee onboarding, payroll processing, benefits administration, training and development, and compliance management.

This includes services such as accounts payable and receivable, general ledger accounting, tax preparation, financial analysis, and reporting.

Customer Service and Support Services

This includes services such as customer inquiry management, order processing, help desk support, technical support, and service desk management.

Finance and Accounting Services

Services that are typically offered:

Services

Legal Services

This includes services such as contract management, compliance management, legal research, and document review.

IT Services

This includes services such as IT support, network management, cloud services, application management, security services, and disaster recovery services.

This includes services such as sourcing and procurement, vendor management, inventory management, logistics, and distribution.

Marketing and Sales Services

This includes services such as lead generation, market research, advertising, branding, and social media management.

Procurement and Supply Chain Services

Improved Cost Efficiency

several benefits for businesses, including

iTroSys can help businesses reduce costs by providing more efficient processes and technology solutions. We can leverage economies of scale and experience to optimize processes, which can reduce the costs associated with running and managing IT systems.

Greater Expertise

iTroSys have a team of experts with a deep understanding of the business processes and technologies that are critical to your business. We can provide insights and advice on how to improve your processes and achieve your business goals more efficiently.

Scalability

iTroSys can provide the infrastructure and resources needed to support business growth. We can quickly adapt to changing business needs and ensure that the infrastructure and processes are in place to support growth.

Benefits

several benefits for businesses, including

By outsourcing processes to iTroSys, businesses can focus on their core competencies and strategic goals. This can help to improve productivity and increase revenue by freeing up resources that would otherwise be devoted to managing and maintaining IT systems.

Access to Latest Technology

iTroSys have access to the latest technology and tools, which can help businesses stay ahead of the competition. We can provide businesses with access to cutting-edge technology that they may not be able to afford or maintain in-house.

Predictable Costs

iTroSys in Infrastructure Management typically involve a predictable, fixed monthly fee, providing organizations with greater budget predictability and control.

Enhanced Security

Increased Focus on Core Business

iTroSys can provide advanced security solutions that can help to protect against cyber threats and data breaches. we can implement advanced security measures and monitor your IT systems to ensure that your business is protected from potential threats.

testing services

Overview

Our Testing Services span across business process testing, user acceptance testing, Mobile testing, IoT testing, Big data testing, performance testing, security testing, accessibility testing, automated testing. We can provide organizations with the expertise, resources, and technology needed to ensure that their software is thoroughly tested and meets the highest quality standards, while also reducing costs and improving efficiency.

Combining quality, automation and speed, iTroSys offers IT Testing Services for your organization which enables you to succeed with best quality and speed.

Our vast experience and deep expertise in this area helped us to find out all possible gaps and issues involved in an organization from testing prospective, and enabled us to create digitalized frameworks, methodologies, approaches, tools, to address and provide tailored solutions in a best way in committed timelines.

Services that are typically offered:

Services

Test Execution

This includes running the tests, recording results, and reporting defects.

This includes defining the scope of testing, creating test plans and test cases, and determining the testing methodology and approach.

Test Automation

This involves the use of automated tools to speed up the testing process and increase efficiency.

Test Planning and Strategy

Services that are typically offered:

Services

Security Testing

This involves testing the software for vulnerabilities and weaknesses in its security controls.

This involves testing the performance of software under various conditions, such as load testing, stress testing, and scalability testing.

Mobile Application Testing

This includes testing mobile applications on different devices and operating systems to ensure compatibility and usability.

Performance Testing

Services that are typically offered:

Services

Test Reporting and Analysis

Test Environment Management

This includes managing the test environment, including setting up test environments and ensuring they are available and ready for testing.

This includes generating reports on testing progress and results, as well as analyzing testing data to identify trends and areas for improvement.

This involves testing software that is hosted on cloud infrastructure, including testing for scalability, performance, and reliability.

Test Data Management

This involves managing the test data used in testing, including creating and maintaining test data sets and ensuring data privacy and security.

Cloud-based Testing

Expertise

There are several benefits to using managed services for testing, including:

iTroSys are experts in testing and have extensive experience in managing testing projects. We have the knowledge and skills to develop and execute testing strategies that are tailored to the specific needs of the organization.

Cost savings

iTroSys can be a cost-effective solution for organizations that do not have the resources to maintain an in-house testing team. By outsourcing testing activities to us, organizations can avoid the costs associated with hiring and training testing personnel, as well as the overhead costs associated with managing an internal team.

Scalability

iTroSys can easily scale up or down to meet the testing needs of the organization. This allows organizations to quickly adjust their testing resources to meet changing demands and ensure that testing is completed on time and within budget.

Benefits

iTroSys have established processes and procedures for testing that can help to ensure that software is thoroughly tested and meets the highest quality standards. This can lead to improved software quality and reduced risk of defects and errors.

Benefits

There are several benefits to using managed services for testing, including:

Focus on core business activities

By outsourcing testing activities to iTroSys, organizations can focus on their core business activities and leave testing to the experts. This can help to improve overall efficiency and productivity.

Access to testing tools and technology

Quality

iTroSys often have access to the latest testing tools and technology, which can help to improve the efficiency and effectiveness of testing. This can result in faster testing cycles and better test coverage.

process automation

Overview

Our iPA include process identification and analysis, RPA implementation, AI integration, process monitoring and optimization, maintenance and support, and training and education. We help organizations enhance customer experience, increase efficiency, enhance their overall competitiveness, improve productivity and reduce overall costs with our iPA.

Automate your processes with “iTrosys Process Automation (iPA)” to reduce turn-around times and reduce costs. iPA leverages “intelligence” as key for automation providing a wide spectrum of services such as Robotic Process Automation (RPA), Process Mining, Conversational AI, etc.

Our iPA automates manual, repetitive, and rule-based tasks using software robots and machine learning algorithms, respectively. Our iPA services are applicable to all stages of life cycle from advisory to development to support and maintenance.

Some of the services provided by process automation using RPA and AI are:

Services

RPA Implementation

Once the processes have been identified, iTroSys can implement RPA software robots to automate them. This involves configuring the robots to perform the tasks and integrating them with other systems and applications.

The first step in process automation is identifying and analyzing the manual, repetitive, and rule-based tasks. This is where iTroSys can help by analyzing the existing processes and identifying opportunities for automation.

AI Integration

iTroSys can also integrate AI algorithms into the automation process to improve its effectiveness. This includes using machine learning algorithms to make decisions and predictions based on data.

Process Identification and Analysis

Services that are typically offered:

Services

Maintenance and Support

iTroSys are responsible for providing ongoing maintenance and support for the automation process. This includes resolving issues, applying updates and patches, and ensuring that the process continues to function smoothly.

After the automation process has been implemented, iTroSys can monitor it to ensure that it is functioning correctly. We can also analyze the performance data and optimize the automation process for better efficiency and effectiveness.

Training and Education

iTroSys can also provide training and education to the employees who will be working with the automated processes. This can help them understand the benefits of automation and how to work with the software robots and AI algorithms.

Process Monitoring and Optimization

Improved Efficiency

Some of the key benefits include

Automation can significantly improve the efficiency of manual, repetitive, and rule-based tasks. RPA software robots can perform these tasks faster and with fewer errors, which can save time and increase productivity.

Cost Reduction

Automation can also help organizations reduce costs by eliminating the need for manual labor and streamlining processes. This can lead to significant cost savings, especially in industries with high labor costs.

Increased Accuracy

RPA software robots can perform tasks with a high degree of accuracy, reducing the risk of errors and improving the quality of work. AI algorithms can also learn from data to make more accurate predictions and decisions.

Benefits

several benefits for businesses, including

Automation can be easily scaled up or down to meet changing business needs. RPA software robots can be deployed quickly, and additional robots can be added as needed. AI algorithms can also learn from data to improve their performance over time.

Improved Compliance

Automation can help organizations comply with regulations and standards by ensuring that tasks are performed consistently and accurately. This can reduce the risk of non-compliance and associated penalties.

Enhanced Customer Experience

Automation can improve the customer experience by reducing response times, increasing accuracy, and providing more personalized services. This can lead to increased customer satisfaction and loyalty.

Faster Processing

Scalability

Automation can speed up the processing of tasks, reducing the time it takes to complete them. This can help organizations respond more quickly to customer needs and market changes.